The Problem with Provider Directories in the EMR and Ancillary systems

By Jarod Olds | October 07, 2014


Unlike provider information trapped in directories in EMR and ancillary systems, the APD (Active Provider Data) model uses both push and pull technology – a critical distinction. Not only does it push down new fresh data as the core information is updated at the hub, but it also pulls from front-line departments at the edges that interact with providers obtaining this new, fresh data. The APD model allows for organic data improvement as providers are engaging with scheduling, registration, outpatients clinics and other aspects of the hospital enterprise. 

By having provider-validated information, the APD ultimately ensures both quantity and quality of the information and eliminates the need for additional costly FTEs. The push/pull technology enables the system to get better over time as it collects more and more provider-validated information through the ‘crowd-sharing’ effect. The cloud-based model also enables low cost of ownership for hospitals and avoids additional capital spending through large upfront expenses. 

Since the push/pull technology generates provider-validated data, the APD can tell the IT administrators how well or poorly the institution is doing in acquiring and maintaining up-to-date and complete information on its providers – a data scorecard. The data scorecard provides a high-level view of data quality. A provider’s score is based on acceptance of the electronic invitations and confirmation of the provider information, mobile phone number, and e-mail address. 

APD users can measure their success by their data score which measures the depth and quality of provider content. The APD automatically provides a data score for each provider profile and across the institution’s system and then tracks improvement over time providing reports and tools to improve provider engagement. Almost by definition the score gets better with use. 

Wouldn’t it be nice to know your active provider data is fresh, up to date & the best quality possible? With the PHYND APD model, this very thing is now possible.

Jarod Olds

Written by Jarod Olds

Working with clients such as Autozone, ExxonMobil & Citibank, Jarod has supported a wide range of enterprise and mid-level size businesses in the tech sector. Integrating this into the HIT space, he manages the Phynd team whose role is to introduce the platform to the healthcare market. In his spare time, Jarod enjoys traveling, running marathons and visiting new coffee shops and breweries.

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